PROFILE
Charles Marcus is a global keynote speaker and impactful business speaker originally from England, now based in Toronto, Canada. Charles style as a speaker and presenter is passionate, engaging, down to earth, dynamic, high energy and thought provoking. He is ranked as one of the “Top 60 Motivational Speakers In The World”
Using stories from his own personal and professional experiences, Charles connects with his audience in a way that empowers them to face the challenges and change in their own lives with renewed confidence and a determination to succeed. People feel inspired by Charles message and relate to him in a very special way. His stories will captivate your audience, and are memorable for all the right reasons. His message is unforgettable.
Combining his heartfelt story of overcoming a 25 year severe stuttering disability and winning against the odds, with his award winning success in the sales and service industry, corporate leadership, and later as an entrepreneur and professional speaker, you have a winning formula that will deliver results for your team and audience members.
He is known as a speaker who goes to extraordinary lengths to personalize his presentation, making it relevant to fit his client’s needs, objectives and desired results. Charles truly cares about his clients and his whole focus is making a contribution to the success of your event. His keynote message will leave a lasting impression on your audience, deliver high content and lasting results long after the event is over.
SPEAKING TOPICS
Success Is Not A Spectator Sport: How To Take Action And Achieve More
We choose to be successful in business and life when we step out of our comfort zone and do whatever it takes to reach our goals. This keynote presentation based on Charles best-selling book Success Is Not a Spectator Sport will help your participants develop the mindset, create the game plan, shape the strategies, find the discipline, and right attitude to complete the plays necessary for success.
Thought Provoking, Entertaining and Inspirational, High Energy
Seize The Moment: Winning In A Changing And Evolving New World Order!
As a person who was ridiculed and written off in life growing up with a severe stuttering disability, Charles knows all about taking charge in times of change, finding the resolve, resilience, and sheer determination to winning against the odds in both business and life. Through his master storytelling Charles will demonstrate that no matter what change you are facing whether in your personal or business life, with the HOW TOO you can turn your setbacks into victories.
Motivational, Human Potential, Powerful, Peak Performance
Putting The Wow Factor Into Your Customer Service Experience
How to make your customer the hero!
This keynote is about building a service culture that is focused on excellence and delivering a world class experience for the customer. Charles will identify the steps needed to accomplish the WOW factor and how you make your customer feel like the true hero. He will show you through research, real life examples from his many years in the sales and service industry that no matter how good your product or service is, if you do not build a connection and bond with your customer, earn their trust, you will never win their loyalty or business.
Content Rich, Customer Service Excellence, Practical ideas, and immediate take home value that can be applied in your business.
The Leader Within: Expanding Your Influence . Standing Out And Being The Leader Others Want To Follow
Focusing on 5 Key Leadership themes. Setting Direction, Leading for Results, Engaging People, Organizational Capacity, Fostering Strategic Relationships.
Companies today that are truly successful know how to lead, retain, recruit, and motivate the best team. Today, the need to complete in a constantly evolving market environment and understanding how to adapt leadership styles given the generational differences and lifestyles of its employees are challenges every leader is grappling with. This presentation challenges participants to take the necessary steps to lead in a visionary, service, and employee- focused way.
Leadership Development, Team Building, Visionary Thinking, Thought Provoking
The Business World is Evolving: Are You?
Whether you are an entrepreneur, sales person or business owner, you must be willing to evolve, be innovative and stay in tune with your ever changing client base. It is about creating outstanding value for your customers, being a problem solver and positioning yourself and your company as the experts in your field. It is about understanding how business is done today, how it will be done in the future and figuring out where you want to fit and succeed in that changing environment.
Participants will discover how to:
- Apply four main areas for future business growth and focus
- Use five game changers that will set you apart from your competition
- Utilize key characteristics that make a champion sales person, entrepreneur, and business leader
- Learn about compelling research that tells us what people consider and expect when they are thinking of doing business with you
