Rachel Botsman
PROFILE
Rachel Botsman is a leading expert on trust in the modern world. She is the author of two critically acclaimed books, What’s Mine is Yours and Who Can You Trust?, that have been translated into 14 languages.
She is consistently recognised as a top keynote speaker and her TED talks have been viewed more than five million times.
Rachel is recognized for identifying ground-breaking paradigm shifts in business and society. She teaches entrepreneurs and leaders at Oxford University, Saïd Business School and created the first courses on trust in the digital world.
Her writings on trust have been widely published in the Guardian, Financial Times, The New York Times, Harvard Business Review, and Wired. Through her popular newsletter, Rethink with Rachel, she engages with a community of over 75,000 subscribers every week. On top of this, Rachel is an experienced broadcaster hosting the BBC series ‘Money, Money, Money’ as well as her own podcast called ‘Rethink Moments’ in which she challenges different cultural ideas and events with the help of experts in the specific field.
For her pioneering work, Rachel has been recognized as one of the world’s 30 top management thinkers by Thinkers50, one of the Top 10 most influential voices on LinkedIn, included in Fast Company’s list of “100 Most Creative People in Business,” and honoured as a Young Global Leader by the World Economic Forum.
Rachel has lived and worked on four continents, giving her a global perspective on the most critical issues of our time.
SPEAKING TOPICS
Rethinking Trust
Trust is both the foundation and the result of strong relationships. It is fundamental to meaningful interactions with employees and customers. Yet, there are misconceptions about how trust really works. How do you earn trust in the early stages of a relationship and sustain it over time? What does it mean to be a trustworthy leader or brand? Does transparency lead to more trust? Can trust be fixed when it breaks down? In this session, Rachel will help participants rethink what trust is and why it’s so critical in the digital age.
Please note that this keynote can be customized to focus on leadership, culture or innovation. e.g., ‘Rethinking Trust & Leadership.’
Designing and Innovating With Trust
Why do some innovations fail, and others succeed? Trust is often the key differentiator. You can only get people – employees or customers – to use a new product or service if they’re willing to take what Rachel calls a ‘trust leap’ – to take a risk to do something new or different. Based on a decade of research and teaching with Fortune 500 companies and start-ups – Rachel will map out the principles of how you ‘Design for Trust’ in ways that help new ideas succeed. She also shares how designers, entrepreneurs and leaders can improve practices to ensure new technologies are trustworthy.
Rethinking Trust and Culture
Trust is fundamental to high performing teams and cultures. It provides people with a sense of belonging and a feeling of safety. However, with the dynamics of teams in a state of flux, there are many questions around how best to keep people connected and engaged. How can people feel more trusted to take risks? How can trust enable disagreement and difficult conversations? And what does a high trust culture look like in the modern world? Int his session, Rachel will help participants rethink what trust is and why it’s critical to learning and growth at work.
Trust and The Future of Work
A profound trust shift is happening in our workplaces – the old hierarchal rules of trust are no longer relevant. As employee and cultural dynamics evolve faster than ever before, how can we lead with trust amid all this uncertainty and flux? What does it take to be a trustworthy leader? In this talk, Rachel explains the trust shift underway and how leaders can navigate and adapt to new employee expectations.
